| West Bend Mutual Insurance Modernizes Enterprise Communications Technology with Thunderhead NOW
West Bend Mutual Insurance Company in West Bend, WI, a property and casualty company offering homeowners, auto and business insurance, has selected Thunderhead NOW, Thunderhead's enterprise communications platform, in its quest to upgrade, yet easily integrate, the company's existing technology with a single document-generation solution. Serving approximately 175,000 policyholders in Central US, West Bend's deployment of Thunderhead NOW will automate document generation for the company, ensuring maximum efficiency and time-savings, while reducing cost. Thunderhead's easy integration with workflow and business process management (BPM) and enterprise content management (ECM) software, made it the product of choice to support West Bend's output of more than one million pages annually. Thunderhead's one-platform-for-all communications approach enables business users to manage personalized customer communications, improving time-to-value and customer retention.
Automobile Assocation lowers homeowners' insurance rates
California State Automobile Association will reduce its homeowners' insurance rates by an average of 10.6 percent starting Aug. 1, marking the motor club's first overall home insurance rate decrease in more than 20 years. California insurance regulators approved the rate decrease Friday. About 500,000 California policyholders -- most of them are in Northern California -- will save an average of $100 per home policy, AAA spokeswoman Jenny Mack said. The insurer is lowering homeowners' rates because its loss experience has changed and it needs to have competitive rates, she said. .
Arizona Insurance Council debuts new name, consumer web site
The Arizona Insurance Information Association changed its name to the Arizona Insurance Council to reflect the group's new direction. AIC's expanded scope includes education outreach and partnership building initiatives with safety and loss mitigation organizations in Arizona. The group also is launching an improved web site, www.azinsurance.org, for consumers. The site covers topics related to auto and homeowner's insurance, including tips on saving money, checklists for homeowners, access to home inventory software, auto safety statistics and industry trends. There is link to information on the new Arizona Teen Driver Safety Law going into effect July 1. .
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